Last modified: March 23, 2023
Foundation for California Community Colleges, a California nonprofit corporation (“Company” or ”We”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website https://findyourally.com (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
- Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
- When you interact with our applications on third-party websites and services, if those applications include links to this policy.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates); or
- Any third party including our affiliates, including through any application or content that may link to or be accessible from or through the Website.
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, or provide any information about yourself to us, including your name, telephone number, or email address you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at email@example.com.
California residents under 16 years of age may have additional rights regarding the collection of their personal information.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as name, email address, telephone number (“personal information“);
- That is about you but individually does not identify you, such as school affiliation, student faculty staff role, type of legal services, primary language, how you heard about Find Your Ally, or any additional details shared in the intake form; and/or
- About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, cache data, and other tracking technologies.
- From third parties, for example, our legal service partners. However, we do not collect any personally identifiable information from legal service partners, this information is provided for reporting on the usefulness of the platform.
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, or requesting further services. We may also ask you for information when you report a problem with our Website.
- Personal Identifiable Information (PII) collected through forms on our Website are temporarily stored in a secure and encrypted database. PII is expunged from the database 48-hours after an appointment. Only legal providers will have access to your PII and only to the extent necessary as necessary to provide legal services. Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Your search queries on the Website.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Information about your computer and internet connection, including your IP address, operating system, and browser type. However, we anonymize your IP address and thus we cannot connect your IP address to your personal information.
We also may use these technologies to collect information about your online activities within Find Your Ally over time. Specifically, we collect information on how long you spend on the Website and what URL you came from prior to using the Find Your Ally Tool. Click here to opt out of Google Analytics (Opens in a new window) and opt-out of behavioral tracking on this website.
The information we collect automatically is only statistical data and does not include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Aggregate data to estimate usage and increase funding for this project.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- To allow you to participate in interactive features on our Website.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a successor in the event of a reorganization, dissolution, or transfer of some or all of the Company’s assets, only non-personally identifiable information would be transferred to a successor.
- To fulfill the purpose for which you provide it. For example, we will transmit the contents of the client application to providers and case workers.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
Accessing and Correcting Your Information
You may also send us an email at firstname.lastname@example.org (Opens in a new window) to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Personal Identifiable Information (PII) collected through forms is temporarily stored in a secure and encrypted database. PII is expunged from the appointment portal database 48 hours after an appointment. Only legal providers will have access to your PII and only to the extent necessary to provide legal services.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
1102 Q Street, Suite 4800
Sacramento, CA 95811